We can see that your case has been escalated to senior most technicians. Please be patience until we find the root cause of the issue. Once we find it, we will reply through your registered email address and help you to resolve your issue earliest. Your patience is much appreciated. Mariano Bonina I have the same problem, when I restart my pc it find again. Please help! AVG Team: my computer is blocked from more than 15 days about this suspected false positive!
Could you kindly fix it ASAP?? Now AVG doesn't detect virus anymore: am I safe?? Euan McMillan I also have this issue and have followed all the suggestions above. Looking forward to a solution, after much effort and using many different maleware and antivirus softwares, the only one reporting an issue is AVG. Thanks in advance. Karthikeyan Avast Hello Euan, We apologize for the inconvenience. We are working on a fix for this issue. Please stay connected to know further update for the fix.
Dan Robinson I also have the exact same issue as everyone else here. I am running the free version of AVG, completely up-to-date. Please help. Tried the fake temp file; did not work. Karthikeyan Avast Hello Dan, We apologize for the inconvenience. Do you use a free, trial or paid version of AVG Antivirus program? I've already sent the collected info in my system some days ago from my email. Aravindh Avast Hello Mhaxx, Thank you for providing the information.
We can see that your case has been escalated to our senior technical team and we are hardly working to resolve the issue. Once we get the optimal resolution we will contact you through your registered email address.
Mhaxx Mhaxx We all are waiting for a fix from more than 15 days! Aravindh Avast Hello Mhaxx, We can really understand your concern. Pleased be patience and our developers are really working hard to resolve the issue. Once we analyze the root cause of the issue we will find the complete resolution to fix it.
Dan Robinson Hi, This is getting worse. My system is now hanging upon each reboot. Had to disconnect my wireless mouse..? Could you please let us know if you are having this issue in PC or laptop?
Thanks you. Our main goal is to keep our customers happy. AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If so , when did you 'submit' the form? Antal Basa Same problem here since 3 weeks. But on the next startup, the all proceed starts again. Every startups Could you please let me know the name of the AVG product you have installed in your pc?
Feel free to contact us for any further assistance. Alan Binch Antal Basa Antal, Also for your info, just in case that you are unaware, you can post the screenshot here in the topic.
Antal Basa Thanx for Ur answer! But on the next startup, everything starts again Antal Basa Just like Mhaxx Mhaxx Mhaxx Euan McMillan, what do you mean exactly? Has another antivirus removed the virus or simply not detected the virus that AVG detects? Manuel Brad Hi, Had the same issues. We really appreciate your efforts. You may opt to simply delete the quarantined files. Analysis by: Paul Steven Nadera. Infection Channel: Downloaded from the Internet, Dropped by other malware.
File Size: , bytes. Memory Resident: No. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
If you downloaded the game from a trusted source or website, and the Microsoft Security Scanner did not find a problem with that file, then most likely Defender is producing a false positive on that file and you can add that file to the exclusion list in Defender. MSI GV72 - Details required : characters remaining Cancel Submit 22 people found this reply helpful. Was this reply helpful? Yes No. Sorry this didn't help. I want comments to be valuable for everyone, including those who come later and take the time to read.
Search Ask Leo! Windows Defender found a threat a Trojan Horse and I sent it to the vault. This vault will have to be emptied eventually but there is nothing in the Defender to find the vault! Any idea where the vault in Defender might be? Do this Subscribe to Confident Computing! I'll see you there! Podcast audio. Leo, do you trust Windows Defender I mean, obviously you do, you run it, but still.. I have a hard time trusting Microsoft to detect the crud it let through in the first place.
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